Terms of Use

These Terms and Conditions set out the rules that apply to your use of our gaming platform. They explain the relationship between us and you, the responsibilities of account holders, and the basic operational rules that govern play, payments and promotions. We operate the site as the service provider and you agree to comply with these terms whenever you use All Spins.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. This includes providing true identity and contact information when requested and maintaining the confidentiality of your login credentials. You must not allow others to use your account, and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where fraudulent activity, abuse or breach of these terms is suspected.

Eligibility requirements

To open and operate an account you must meet the age and residency rules that apply in your location. You must be of legal gambling age in your jurisdiction and authorised to place bets or play casino games where you are located. We reserve the right to refuse service to anyone and to request documents to verify age, identity and place of residence before permitting deposits, play or withdrawals.

Acceptable platform use

Our services must be used fairly and lawfully. Prohibited conduct includes collusion, manipulation of games, use of unauthorised software or bots, multiple accounts, and making abusive or fraudulent payment claims. Any attempt to exploit technical faults, bonuses or promotional offers may result in forfeiture of winnings and account closure. We may apply limits, void bets or restrict play where we reasonably suspect misuse.

General bonus and promotion rules

Promotions are subject to specific terms which form part of these conditions. Bonuses and free spins will carry wagering requirements, game-weighting rules, maximum bet limits and expiry periods as stated in the promotion details. Always review the full promotion terms before opting in. Misuse of promotions or attempts to circumvent rules will result in cancellation of offers and might lead to account suspension.

Deposits and withdrawals

Payment methods, minimum and maximum amounts, processing times and applicable fees are disclosed in your account cashier and may vary by region and payment provider. Withdrawals are subject to verification checks and may be delayed until identity, address and payment-source documents are supplied. We process payments in accordance with the chosen method and reserve the right to refuse or reverse transactions that breach these terms.

Dispute resolution

If you have a complaint, contact our support team and we will investigate. We aim to resolve disputes promptly and fairly; if an internal resolution cannot be reached, you may pursue independent dispute resolution or other legal remedies where available. Keeping full records of the activity in question will help expedite any review.

Updates to terms and conditions

We may update these terms at any time. Material changes will be posted with an effective date and, where appropriate, notified to registered users. Continued use of the platform after changes are published constitutes acceptance of the revised terms. For clarity on any point, contact our support team or consult the up-to-date text on the site operated by AllSpins.