Privacy Statement
Welcome to the privacy policy for All Spins. This page explains how we collect, use and protect your personal information when you use our site. We take user privacy seriously and set out below the types of data we handle, why we process it and the choices you have about your information.
Types of data we collect
Personal data
We collect information you provide when you register an account or contact support. This may include your name, date of birth, address, email, telephone number and identity documents where verification is required.
Technical data
Technical data is gathered automatically when you visit the site. This includes IP address, device type, browser, operating system, referral URLs and session data. We use this to maintain service performance and security.
Transactional data
When you make deposits, play or request withdrawals we record payment details, transaction amounts, timestamps and account balances. We also keep activity logs such as game history and account changes to support operations and compliance checks.
How we use your information
We use collected data to operate and improve our services, verify accounts, process payments and respond to enquiries. Data also helps us detect and prevent fraud, fulfil legal obligations and provide customer support. Where required, we may use aggregated or anonymised information for reporting and analysis.
Data protection practices
We store personal information on secure systems and apply reasonable technical and organisational measures to protect it. Access to personal data is limited to authorised staff and third-party providers who need it to perform services on our behalf. We review security practices regularly to maintain data integrity.
Cookies and tracking technologies
We use cookies and similar tracking tools to remember preferences, improve site functionality and measure usage. You can manage cookie settings via your browser. Some features may not work correctly if cookies are disabled.
User rights
Subject to applicable law, you have the right to request access to, correction of or deletion of your personal data. You may also object to or restrict certain processing and request data portability where relevant. We will consider requests in line with legal requirements and respond within a reasonable timeframe.
Access, correction and deletion
To exercise your rights please contact our support team through the site. We will ask you to verify your identity before making changes or releasing personal information. If you close your account, some data may be retained for record-keeping or to meet legal obligations.
Information sharing and third parties
We may share information with payment processors, identity verification services, security vendors and other trusted partners necessary to provide our services. We require those parties to protect personal data and only process it for specified purposes. We do not sell your personal information.
Policy updates
We may update this policy from time to time. Where changes are material we will notify you on the site or by other reasonable means. If you have questions about this policy or our practices, contact AllSpins support via the site help channels.