Customer Support Center
Our support team is ready to help with account questions, verification and KYC issues, deposit or withdrawal enquiries, technical problems, or general feedback. For quick help use live chat or email and we’ll respond promptly. If you need assistance setting limits or self-excluding, our advisers can guide you through the options and next steps to resolve any issue directly. We can also help with bonus queries.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, email replies within 24 hours) |
| General enquiries | [email protected] (business and account questions, Mon-Fri reply) |
| Affiliate enquiries | [email protected] (partnerships and marketing) |
| Phone | +44 20 7946 2751 (UK office, calls handled Mon-Fri 09:00-17:00) |
| Working hours | Mon-Fri, 09:00-18:00; limited cover weekends |
Email Support
For account queries, document uploads or any detailed request, email is the preferred contact method. Please send messages to [email protected] with a clear subject line and include your full name, registered email address and up-to-date contact details to avoid delays. All Spins handles verification and account matters by email; you can also check messages in your AllSpins account.
Send Us a Message
Contact All Spins support Use this form for account queries, payments or general questions. Please do not include full card numbers or scanned ID in your message. Name Email Message Send message Support available in English. We aim to reply promptly. For a direct email, contact [email protected]. Kind regards, AllSpins TeamResponse Time
At All Spins our support team aims to reply quickly. Most enquiries are answered within one business day via live chat or email, while more complex issues may require extra checks and take longer depending on the case. Contact AllSpins through the site for the fastest response; allow up to 3-5 business days for full account or payment resolutions.
Feedback
We’d love to hear your feedback, suggestions or ideas to make the site better. Please send thoughts on games, payments, promotions or layout, every comment is read by our team and used to improve the service and user experience. Your input helps shape priorities and fixes, and we genuinely appreciate any time you take to tell us what could be improved.