Responsible Gambling

At All Spins we take responsible gambling seriously. We want play to remain a safe, controlled activity, so we provide clear tools and guidance to help you stay in control. This page explains our approach, the controls available on your account and where to get help if gambling stops being enjoyable.

Our player protection principles

We design our service to protect players and promote safer play. We expect customers to gamble only with money they can afford to lose, to set sensible limits and to take breaks when needed. We also respond promptly to requests for account restrictions and self-exclusion and will assist anyone who needs to pause their activity for their own well-being.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits on your account. These limits take effect immediately in most cases and can be lowered at any time. Increasing a limit may be subject to a cooling-off period to help avoid impulsive changes.

Loss limits and wager limits

Loss limits and wager limits are available to help manage how much you stake or lose over a set period. Use these controls to cap potential losses and keep play within affordable boundaries.

Time limits and session tools

Set session time limits or enable reality checks to get reminders during play. Short breaks and regular checks help maintain perspective and prevent extended play that you might later regret.

Self-exclusion and account breaks

If you need to stop gambling, you can request a temporary account break or long-term self-exclusion. Self-exclusion is available for a range of periods and prevents you from logging in and placing bets during the chosen timeframe. Our support team can help set this up and explain how to apply for a permanent exclusion if needed.

Recognising problem behaviour

Signs that gambling may be becoming a problem include chasing losses, borrowing money to play, lying about activity, neglecting responsibilities, and feeling anxious or upset about gambling. If you notice these signs in yourself or someone close to you, take steps to reduce or stop play and seek support.

Practical tips to stay in control

Set realistic budgets, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or drunk, and never gamble with rent or bills. Talk openly with friends or family if you’re concerned and make use of the account tools available to you.

Professional help and support organisations

If you need further assistance, please contact recognised support services such as GamCare, GambleAware or the National Gambling Helpline. You can also register for national self-exclusion schemes and speak with trained advisors for confidential support. For help setting controls or self-exclusion on your account, contact our team and we will support you through the process.

AllSpins is committed to safer gambling and to helping our customers play responsibly. If you have any questions about the tools available, please get in touch and we will help.